Phone Support

  • Updated

This article explains how to reach Support through current channels. Use this information to quickly identify the best way to get assistance.

Summary

The Support team is reachable through fast, trackable online channels. This article outlines each option so you can quickly identify the best way to get assistance.

Key Ideas

Support is built around chat and online channels, chosen because they let the team respond faster, track requests more reliably, and assist more users at once than a phone line could.

Current Support Channels

You can reach the Support team through the following channels:

  • Chat Support: This is the fastest way to get help.

  • Email Support: This is recommended for non-urgent queries or detailed requests(support@vendorpanel.com.au).

  • Help Centre: Use this channel to browse guides, troubleshooting steps, and FAQs.

  • Webform: Fill in the webform to reach out to our support team.

Validation

You can confirm that you are using the correct channels by checking the Help Centre for the listed options (Chat, Help Centre, Email, Webform).

Limits & Notes

  • VendorPanel-a Unimarket Company does not use phone-based support. All support is provided through the online channels above.