This article guides you through the process of raising and logging a new Privacy Incident using the dedicated report tile on your dashboard. This should be used when a potential privacy breach or incident needs to be formally recorded and managed.
Prerequisites
You must have the appropriate role/permissions to access and raise Privacy Incidents.
Steps
Open the Privacy Incidents Report Tile
Navigate to the dashboard.
Find the Privacy Incidents report tile and click on it.
If the tile is not visible: Click the Add Reports button at the bottom of the dashboard and select Privacy Incidents from the list.
Tip: To add the report tile permanently to your dashboard, press the star in the top right of the tile.
Log Incident Details
The first step in the workflow is to Log details.
Enter all required information about the incident.
Log any necessary escalations as required.
Log Incident Outcome
The second step in the workflow is to Log outcome.
Document the resolution and final outcome of the incident.